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Happy (belated) 4th birthday, YTC!

A week ago today, YTC secretly had its 4th birthday (did any of you remember?). This year has been busy for many of us, including myself and the rest of our production team. Still, we’ve been working hard to get your orders out on a timely basis in the midst of this global crisis, while not compromising the high quality YTC is known for. We’ve even brought on a new team member for tablet cover design, which should speed up On-Demand orders significantly. Skipfie has been hard at work as well shipping the extremely popular SkipPad V2 and our custom mousepads. We’ve also established partnerships with notable streamers and a top player from the osu! community to expand our community.

As always, we would like to thank you for your ongoing support. Without your active interest in our products and community, we would not be who we are today. To celebrate this year’s anniversary, we’d like to introduce a new friend. Some lucky customers may have been lucky enough to already meet her, having received a limited edition sticker version of her in the mail. But today, she makes her formal introduction, here’s Yuuki—our brand new mascot!

Hi there, I’m Yuuki! Btw, my amazing art is done by @kimomochia

She’s a fun-loving girl who like many of us, loves to play osu! in her free time. Starting as a novice player who could barely FC 3* maps, she purchased her first YTC tablet cover back in 2016, and has since then set FCs on numerous difficult maps, including an SS on xi – FREEDOM DiVE [Four Dimensions] + HRDT (no proof, she’s an offline player only).

To welcome her arrival to the YTC family, we’re giving away 2x special Yuuki edition tablet cover sets, 1x mousepad as well as some Yuuki sticker packs (see below for some samples)! To enter the raffle, follow the instructions here.

The rest of our shop is 20% off for 4 days only using coupon code “ytcanniv20”! And to those of you who have been waiting for a Batch order, it’s coming back real soon 😉

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May 2020 Updates

This page is up to date as of 13 September 2020.

Due to COVID-19, expect significant delays in shipping. At this time, it is very difficult for us to provide accurate delivery estimates. More information is provided below.

While there may still be delays in shipping, international postal service has been mostly restored. At this time, if you have placed an order during or before May 2020 and it has not arrived, feel free to reach out to us and we will see what we can do.

Tablet Covers and Stickers

Canada/United States: Parcels may be delayed by up to 7 business days.
All other locations: There are currently significant and unpredictable delays. Please visit the Canada Post website for more information.

Also note that at this time, Canada Post has suspended service to many countries. You can view the full list here.

Mousepads

At this time, we are offering Standard shipping for mousepads again. There should be minimal delay and tracking should be up to date. Note that this only applies to mousepads ordered during or after August 2020.

Mousepads ordered prior to 11 May with Standard shipping will have significant delays due to reliance on international postal service infrastructure. Tracking updates will be infrequent, and may be inaccurate or expired. Unfortunately, we cannot provide any estimates on how delayed packages will be.

For mousepads shipped using expedited shipping, there is an estimated delay of up to 5 business days for most destinations. Please visit the DHL website for more information.

Keypads

Canada/United States: Parcels may be delayed by 1-4 business days.
All other locations: There are currently significant and unpredictable delays. Please visit the Canada Post website for more information.

Also note that at this time, Canada Post has suspended service to many countries. You can view the full list here.